Comments on: Usability review: Amtrak.com checkout process http://pathfindersoftware.com/2008/01/usability-revie/ The Fastest Way to Launch Successful Software Thu, 19 Jan 2012 16:36:03 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: JeffW http://pathfindersoftware.com/2008/01/usability-revie/#comment-7588 JeffW Thu, 05 Feb 2009 22:02:43 +0000 http://www.pathf.com/blogs/?p=114#comment-7588 The CCV? Do you mean the 3-digit code on the back of the card? It's illegal to store that in any fashion, so I understand that it's confusing to delete it and retail other information, but you cannot store it. Calling it out on the rebound is necessary if Amtrak didn't do it. The CCV? Do you mean the 3-digit code on the back of the card? It’s illegal to store that in any fashion, so I understand that it’s confusing to delete it and retail other information, but you cannot store it.

Calling it out on the rebound is necessary if Amtrak didn’t do it.

]]> By: TraiaN http://pathfindersoftware.com/2008/01/usability-revie/#comment-7587 TraiaN Sat, 22 Nov 2008 01:53:00 +0000 http://www.pathf.com/blogs/?p=114#comment-7587 If you're interested on website optimization and you want to test your shopping cart process, I wrote a guideline for designing a more usable progress bar, here: <a href="http://www.pitstopmedia.com/sem/testing-checkout-progress-bar-design" rel="nofollow">Testing the Checkout Process - The progress bar design</a>. Enjoy! If you’re interested on website optimization and you want to test your shopping cart process, I wrote a guideline for designing a more usable progress bar, here: Testing the Checkout Process – The progress bar design. Enjoy!

]]> By: Jamie http://pathfindersoftware.com/2008/01/usability-revie/#comment-7586 Jamie Thu, 10 Jan 2008 08:19:15 +0000 http://www.pathf.com/blogs/?p=114#comment-7586 <p>While I accept that the Amtrak site could certainly do with some work, it's worth noting that depending on what payment processor they're using and what PCI requirements they are meeting, it's possible that they are not permitted to persist the CCV value in the user session. No excuse for not flagging it up and eliminating all the other problems though.</p> While I accept that the Amtrak site could certainly do with some work, it’s worth noting that depending on what payment processor they’re using and what PCI requirements they are meeting, it’s possible that they are not permitted to persist the CCV value in the user session. No excuse for not flagging it up and eliminating all the other problems though.

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